What are your delivery costs?

Standard shipping costs £3.95 and will sent Royal Mail Tracked. We are pleased to offer free standard shipping if you spend more than £60 with us.

If needed express shipping can be arranged at a cost of £7.95.

Can I return my item?

Yes, we accept items that are returned within 30 days of purchase, please email us in the first instance at sales@shabbyquins.com. The return postage is the responsibility of the customer, please ensure you keep hold of your proof of posting until you receive your refund.

Please see our Returns Policy for further details.

What happens if my item is faulty?

We hope that you will never have a problem with anything that you order from us, in the unlikely event that your item is faulty/damaged we will offer a full refund.

Please email us straight away and provide photographic evidence so that we can process a claim.

Please allow up to 24 hours for a response to all emails & online enquiries.